In light of Governor Wolf’s announcement and rapidly changing conditions related to the coronavirus threat please be aware of our company’s operations. Here’s what you need to know:
SERVICE WILL CONTINUE We are mandated to be open for business and our team has implemented a plan that has prepared us to do so. Our drivers will be making regular deliveries of fuel oil and propane for heating/hot water so there is no reason to be concerned about any interruption to your delivery schedule. Our technicians will continue to perform routine maintenance, system repairs and installations. All our technicians and representatives have been equipped with gloves and masks. At the customer’s request, our team member will use this protective gear when entering the home. Likewise, we ask our customers to inform us if it is not safe for our team members to enter their homes due to illness or suspected illness.
PRECAUTIONS AT OUR OFFICES To protect our staff, we are restricting traffic into our office. Our front door will be locked, and there will be no public access to our office until further notice. The most convenient way to make payments during this public health crisis is to simply mail your payment by check, or call our office with your debit/credit card information. If you absolutely must drop off your payment at a physical location, please note: you will be asked to place your payment in the secure night depository located to the left of the office door. In the event a visitor needs a receipt for payment, please note that on your payment and a receipt will be mailed to you.
No one will be admitted to our offices except our employees.
Our team remains on call and available to serve customers during this difficult time. Please, remember to follow all guidelines designed to prevent the spread of coronavirus and to keep our community safe.
We will continue to monitor the situation closely, take any further steps required to enhance safety, and keep you informed of any developments.